Policies

Privacy

Your data, handled with care — and never sold.

Last updated July 2025

What we collect

  • Details you share to place and deliver an order: your name, phone number, email, and shipping address.
  • Messages you send us on WhatsApp or email, so we can help with your enquiry.
  • Basic, anonymised browsing data that helps us understand what's popular and improve the store.

How we use it

  • To process, pack and deliver your order and keep you updated on its status.
  • To answer your questions and provide support.
  • To improve our products, website and service. We only collect what's genuinely needed.

Payments

  • Online payments are handled securely by our payment partner.
  • We never see or store your full card, UPI or banking details on our servers.

Sharing your information

  • We never sell your personal information — ever.
  • We share only what's necessary with our delivery couriers and payment partner so your order can reach you and be paid for.

Your choices

  • Want to know what we hold, or have it updated or deleted? Message us and we'll take care of it.
  • You can reach us any time at help@vaah.in or on WhatsApp.

Still have a question?

Our team is happy to help, 10 AM – 6 PM. Message us and we'll get back to you quickly.

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